Yunus owns a rounded, even pudgy face highlighted by expressive - some say magical -eyes and an eager smile. Visitors get the sense that their host is a jolly man, someone who takes his work considerably more seriously than he does himself. Quick with a witty remark in any of the several languages he speaks, Yunus has that rare ability to make nervous strangers feel like long-lost friends in a matter of minutes. Even when under stress himself, Yunus is known for giving guests his undivided attention. Akhtar Hossain, the managing director's unflappable personal secretary, often remarks that every visitor seems to emerge with an expression that say, "I must have been the most important person he met with today".

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